We can deliver to any mainland UK location, to a home or work address; we can also deliver wholesale orders to your clinic. Deliveries are made in dedicated dual-temperature controlled vehicles which keep medicines at the required temperature right up to the point of delivery.
All deliveries arrive in discreet, plain packaging and labelled to show which items need to be transferred to a fridge and which should be kept at room temperature. Patients can choose their delivery day, including Saturdays, and we will fully inform them of what to expect and what to do with refrigerated items. Reliable next-day delivery for urgent prescriptions is a standard part of the Stork service.
When we have received and checked your prescription, your patient will receive a text message direct to their mobile phone informing them they have a delivery to arrange. The text message contains a one-time login link to the Stork Patient Portal for them to click on – the patient is then asked to provide their date of birth and postcode to verify their account.
Patients can then select their delivery date. The evening before their delivery date your patient will receive a text message giving them a 2-hour delivery slot that their delivery will be made in the next day.
Patents who require urgent next day deliveries will be contacted by telephone by a member of the Stork Customer Care Team the day before the delivery is due and will not be sent the Stork Portal link. Typically, these calls to your patients will be made between 2pm and 4.30pm.